This privacy policy sets out Tharwat for Financial Securities policy relating to our clients and website visitors and our compliance herewith. This Privacy Policy outlines how we collect, use, disclose, and protect personal information.
Tharwat for Financial Securities processes personal data in accordance with PDP Law and confirms this by ensuring that there is a legal basis for processing personal data, in addition to ensuring personal data in a fair, legal, transparent and secure manner, and setting controls to protect personal data from loss, damage or destruction.
Unless otherwise specified, the terms of this policy will apply to anybody using Tharwat services through our branches, the Tharwat platform (the "Website"), or the phone, regardless of whether they are existing clients or new. This Policy should be read in connection with Tharwat's terms of business and has been provided.
Tharwat collects data sources, including but not limited to:
We may collect personal information from our clients and/or our website visitors when they engage with Tharwat services. The Personal Information we may collect includes but is not limited to:
In all cases, no information will be taken or collected without your consent, except for the information that we are required to collect and store according to the systems and laws issued by the competent authorities.
The purpose of collecting personal data (the data above) varies for each case of a request submitted by the client to Tharwat for Financial Securities for services or products, in addition to the records kept for analysis or auditing purposes, responding to inquiries or complaints, monitoring fraud and money laundering operations, or taking legal action and responding to requests from regulators and authorities.
We use the client personal data for the following purposes related to performing our tasks, services, and activities, They are as follows, but not limited to:
The legal basis on which we rely to process your personal data is consent; we may process your personal data after obtaining your prior express consent to carry out the processing (this legal basis is only used for personal data voluntarily obtained from you. The processing required by the Law is excluded).
In order to comply with legal or regulatory requirements and for us to be able to provide products and services, providing us with personal data is necessary according to the application forms for the services or products requested by the customer as well as through the electronic service delivery channels, where a distinctive mark is placed on the mandatory fields (asterisk symbol (*)).
We may disclose the client personal information to the following parties in connection with Tharwat services, They are as follows, but not limited to:
We store your personal data in a secure and reliable environment, in addition to using administrative, organizational and technical protection methods when storing your personal data, and the data is retained in accordance with our regulatory obligations. This data is destroyed when the purpose of its collection is over, and the destruction is done in a secure manner through which the data cannot be viewed or retrieved again. We also retain the customer's personal data in accordance with what is determined by regulatory requirements, which is necessary for the purpose for which the customer's personal data was collected, processed or requested under the regulations and instructions, or we may need it for legitimate purposes such as keeping records for analysis or auditing purposes, responding to inquiries or complaints, monitoring fraud and money laundering, or taking legal action and responding to regulators' requests. We use a range of internal technical and organisational measures to keep personal data secure and protected from unlawful processing, loss, destruction or damage, including encryption, anonymisation and physical security measures, and our employees and any third parties who perform any work on our behalf are required to adhere to strict compliance standards including agreeing to contractual obligations to protect any personal data. Tharawat Securities has a legal obligation to maintain the confidentiality of client personal data, except in circumstances where disclosure of client personal data is required by law, or in circumstances where disclosure is made with the client’s express consent or through a representative appointed by the client.
As the owner of personal data, the customer has the following:
Other rights are stipulated by applicable laws.
Tharwat for Financial Securities website and application are intended for use only by persons who are not less than 18 years of age. If the client is under 18 years of age, a parent or guardian must consent on his behalf, as we request consent regarding the use of the client’s personal data.
We reserve the right to make changes to this policy at any time and for any reason, and the client will be notified of any changes to the policy on our website.
Any changes or amendments will be effective immediately upon posting the updated policy on the website.
We recommend that the client read and review the policy periodically to stay informed of changes.
When the client continues to use Tharwat Securities Company's electronic websites and platforms, the client acknowledges acceptance of all changes contained in this policy.
We reserve the right to update or amend this Privacy Policy at any time in accordance with the conditions set by regulatory authorities. Any changes will take effect immediately upon posting the revised Privacy Policy on our website, or upon direct notification to the customer, so we recommend that you review the contents of our website periodically to be aware of such changes. Tharwat may make changes to this policy at any time, without prior notice. Customers and visitors to the website should review this policy on an ongoing basis. Customers and visitors to the website hereby agree to be bound by any changes made to this policy if they continue to access the website, or use the website or its services via phone, application or mobile device or any service that provides by Tharwat.
In case of complaints or inquiries regarding the Privacy Policy, please contact us via email: complaints@tharwat.sa
If you are not satisfied with how we process your complaint, you can file a complaint to the Competent Authority (SDAIA).
If the client and/or website visitor have any questions, concerns, or requests regarding this Privacy Policy or our practices concerning his/her personal information in relation to our services, please contact us at info@tharwat.sa
By using our services, the client acknowledges that he/she has read and understood this Privacy Policy and agree to the collection, use, and disclosure of his/her personal information as described herein and in accordance with the regulatory requirements in Saudi Arabia.